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CWB

New Contributor II

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12 Messages

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Block option STILL not working on emails...

For some reason when I select a email and choose the block option, those same emails still get through. So I have to go through and delete them all as if they are not even being blocked at all. There is a two year old post on this, its now 2021, and this is still an issue.

Can we please get a WORKING block option for our email client? Its a very basic yet important feature, it should not be a 2 year long issue....

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BrianM

Moderator

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886 Messages

Are you referring to the block option inside of webmail? This will only block a specific email address. Nowadays spammers will send the same email from totally different email addresses, make sure that the address that you are blocking is not a different one than the last one.

Brian
Cox Support Forum Moderator

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CWB

New Contributor II

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12 Messages

Thanks for the reply, I will double check and be sure they are not the same exact emails.

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bearone2

Contributor III

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1.5K Messages

webmail or 3rd party email client??

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CWB

New Contributor II

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12 Messages

Im just using the default Cox email.

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