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Billing
Why do Cox change the billing date to the beginning of the month.
What happened to my 15 days paid, do you just keep it?
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New Contributor
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1 Message
Why do Cox change the billing date to the beginning of the month.
What happened to my 15 days paid, do you just keep it?
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LatitiaS
Moderator
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472 Messages
Like many other providers, we bill for services one month in advance. If there are any changes mid billing cycle, the changes are reflected in the upcoming statement. I would be more than happy to review any recent changes on your bill. Please if you would send us an email to cox.help@cox.com with your full name and address. Be sure to include this URL.
Latitia
Cox Support Forum Moderator
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