Hello, have you attempted to uninstall and reinstall the app. If an update is needed. Doing this may correct the concern. If not and need assistance with any concerns regarding your account. We can definitely be able to assist you with this. Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us with your name with the full service address with a link to this thread so we can get started.
DannyS
Moderator
•
Hello, have you attempted to uninstall and reinstall the app. If an update is needed. Doing this may correct the concern. If not and need assistance with any concerns regarding your account. We can definitely be able to assist you with this. Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us with your name with the full service address with a link to this thread so we can get started.
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