Anybody else hate the new webmail interface?

Hello SueJohnson and Former_Email_Us, 

I am sorry to hear that the email changed unexpectedly. I can understand how changes like these can be frustrating. Can you go to https://myemail.cox.net/appsuite/ and under settings change the Layout? I would probably recommend List to see the most emails at once, but you can try each to see which suits your needs. 

List is the current way I see it which I complained about. Changing it to vertical increases it so I see 3 and a half emails instead of 2 but this is still unacceptable. Horizontal only shows 1.

Before you go, please leave feedback 

Oh and the vertical one does not show the delete icon, so I will have to go back to the list one and see only 2 emails with 6 or 7 lines each

It's already starting in OK, RI and VA so I predict a big chunk of people will have transferred in a month or two. Your right that, that is a decent amount of time. I just don't think they will give the option for the old UI. Not only would they have had to save a copy of the old UI but they would have to run a redundant server for it, which would increase cost. Feel free to request it though.

No say it isn't so - I live in Virginia and not looking forward to that.

A few minutes after you wrote this I was notified by Cox.  The timing was unbelievable.

Not sure if your post was directed at me or Sue. I didn't mean to imply the issue was related to Yahoo, just that it may go away "soon" with the transition. And I don't know if the transition has started in Virginia just that people from there have been contacted. I think a moderator said it will take place up to 60 days after the first contact but you have a year to change if you want to hold off. 

Mine does not have a text preview that I can uncheck. All it has is themes, layout which I choose list, then list options (which gives contact pictures, check boxes and simple), link external account, connect your device, inbox categories, vacation notice and statistics

What do you mean by you have a year to change if you want to hold off? But in May it is directed to Yahoo. 

Oh NO - I was just contacted.

The date specifics will vary. Each customer affected will receive notice 60 days prior to their transition. I hope you find the platform change easier to navigate. If you have any additional questions or concerns, can you please email cox.help@cox.com with name, address, and link to forum thread. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.