A little background, I have had terrible upload speeds and consistency. They seem to average decent speeds but the upload is constantly dropping speed and causing me to lose frames in my livestream. The issue comes and goes, and seems to only last a few hours at a time. I have had 5 visits from tier 1 technicians and 2 from tier 2 technicians with no avail. I was originally on the discontinued 150/10 plan but in an effort to fix the issue I upgraded to a netgear cm1000 and gigablast internet. The upload issue has not seemed to be fixed at all, and now I'm really ticked because I gave up my sweet 65$ plan and spent 190$ on a new modem. Has anyone else had any luck fixing these issues with upload? Also, is there a way to utilize the full 8 channels of upload? Thanks!
| Frequency start Value |
| This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. |
|
|
|
| <tabindex=-1>Startup Procedure |
| Procedure |
Status |
Comment |
| Acquire Downstream Channel |
957000000 Hz |
Locked |
| Connectivity State |
OK |
Operational |
| Boot State |
OK |
Operational |
| Security |
Enable |
BPI+ |
| IP Provisioning Mode |
Honor MDD |
IPv4 only |
|
|
| <tabindex=-1>Downstream Bonded Channels (Partial Service) |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR / MER |
Unerrored Codewords |
Correctable Codewords |
Uncorrectable Codewords |
| 1 |
Locked |
QAM256 |
30 |
957000000 Hz |
2.0 dBmV |
36.8 dB |
302332492 |
0 |
0 |
| 2 |
Locked |
QAM256 |
1 |
783000000 Hz |
4.8 dBmV |
38.5 dB |
301133449 |
4629 |
437 |
| 3 |
Locked |
QAM256 |
2 |
789000000 Hz |
4.7 dBmV |
38.4 dB |
301147229 |
0 |
0 |
| 4 |
Locked |
QAM256 |
3 |
795000000 Hz |
4.6 dBmV |
38.3 dB |
301157618 |
0 |
0 |
| 5 |
Locked |
QAM256 |
4 |
801000000 Hz |
4.5 dBmV |
38.1 dB |
301166774 |
0 |
0 |
| 6 |
Locked |
QAM256 |
9 |
831000000 Hz |
2.4 dBmV |
37.4 dB |
301175985 |
2 |
0 |
| 7 |
Locked |
QAM256 |
10 |
837000000 Hz |
2.0 dBmV |
37.3 dB |
301185217 |
1 |
0 |
| 8 |
Locked |
QAM256 |
11 |
843000000 Hz |
1.9 dBmV |
37.1 dB |
301207557 |
0 |
0 |
| 9 |
Locked |
QAM256 |
12 |
849000000 Hz |
1.8 dBmV |
37.1 dB |
301219331 |
2 |
0 |
| 10 |
Locked |
QAM256 |
17 |
879000000 Hz |
3.0 dBmV |
37.6 dB |
301227936 |
1 |
0 |
| 11 |
Locked |
QAM256 |
18 |
885000000 Hz |
3.1 dBmV |
37.7 dB |
301237657 |
1 |
0 |
| 12 |
Locked |
QAM256 |
19 |
891000000 Hz |
2.8 dBmV |
37.5 dB |
301246611 |
0 |
0 |
| 13 |
Locked |
QAM256 |
20 |
897000000 Hz |
2.7 dBmV |
37.5 dB |
301256951 |
1 |
0 |
| 14 |
Locked |
QAM256 |
21 |
903000000 Hz |
2.5 dBmV |
37.3 dB |
301265850 |
0 |
0 |
| 15 |
Locked |
QAM256 |
22 |
909000000 Hz |
2.2 dBmV |
37.2 dB |
301275437 |
0 |
0 |
| 16 |
Locked |
QAM256 |
25 |
927000000 Hz |
2.1 dBmV |
37.0 dB |
301283988 |
0 |
0 |
| 17 |
Locked |
QAM256 |
26 |
933000000 Hz |
1.9 dBmV |
36.8 dB |
301295356 |
1 |
0 |
| 18 |
Locked |
QAM256 |
27 |
939000000 Hz |
1.7 dBmV |
36.8 dB |
301304111 |
0 |
0 |
| 19 |
Locked |
QAM256 |
28 |
945000000 Hz |
2.0 dBmV |
37.1 dB |
301313097 |
0 |
0 |
| 20 |
Locked |
QAM256 |
29 |
951000000 Hz |
1.9 dBmV |
36.8 dB |
301322809 |
0 |
0 |
| 21 |
Locked |
QAM256 |
33 |
357000000 Hz |
7.6 dBmV |
41.4 dB |
301332125 |
0 |
0 |
| 22 |
Locked |
QAM256 |
34 |
363000000 Hz |
7.4 dBmV |
41.4 dB |
301341941 |
0 |
0 |
| 23 |
Locked |
QAM256 |
35 |
369000000 Hz |
7.4 dBmV |
41.4 dB |
301350271 |
0 |
0 |
| 24 |
Locked |
QAM256 |
36 |
375000000 Hz |
7.2 dBmV |
41.2 dB |
301360070 |
0 |
0 |
| 25 |
Locked |
QAM256 |
37 |
381000000 Hz |
7.4 dBmV |
41.2 dB |
301369288 |
0 |
0 |
| 26 |
Locked |
QAM256 |
38 |
387000000 Hz |
7.7 dBmV |
41.5 dB |
301379219 |
0 |
0 |
| 27 |
Locked |
QAM256 |
41 |
405000000 Hz |
7.7 dBmV |
41.4 dB |
301388663 |
0 |
0 |
| 28 |
Locked |
QAM256 |
42 |
411000000 Hz |
7.8 dBmV |
41.3 dB |
301397857 |
0 |
0 |
| 29 |
Locked |
QAM256 |
43 |
417000000 Hz |
7.8 dBmV |
41.3 dB |
301406931 |
0 |
0 |
| 30 |
Locked |
QAM256 |
44 |
423000000 Hz |
7.9 dBmV |
41.2 dB |
301416457 |
0 |
0 |
| 31 |
Locked |
QAM256 |
45 |
429000000 Hz |
8.1 dBmV |
41.3 dB |
301423663 |
0 |
0 |
| 32 |
Locked |
QAM256 |
46 |
435000000 Hz |
8.2 dBmV |
41.2 dB |
301430067 |
0 |
0 |
|
|
| <tabindex=-1>Upstream Bonded Channels |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
| 1 |
Locked |
ATDMA |
1 |
18400000 Hz |
37.5 dBmV |
| 2 |
Locked |
ATDMA |
2 |
23300000 Hz |
38.3 dBmV |
| 3 |
Locked |
ATDMA |
3 |
29800000 Hz |
39.5 dBmV |
| 4 |
Locked |
ATDMA |
4 |
36300000 Hz |
40.5 dBmV |
| 5 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 6 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 7 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
| 8 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
|
|
| <tabindex=-1>Downstream OFDM Channels |
| Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
SNR / MER |
Active Subcarrier Number Range |
Unerrored Codewords |
Correctable Codewords |
Uncorrectable Codewords |
| 1 |
Locked |
0, 1 |
159 |
300000000 Hz |
11.7 dBmV |
35.8 dB |
1126 ~ 2969 |
278927540 |
22228362 |
981 |
| 2 |
Not Locked |
0 |
0 |
0 Hz |
6.5 dBmV |
0.0 dB |
0 ~ 4095 |
0 |
0 |
0 |
|
|
| <tabindex=-1>Upstream OFDMA Channels |
| Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
| 1 |
Not Locked |
Unknown |
0 |
0 Hz |
0 dBmV |
| 2 |
Not Locked |
Unknown |
0 |
0 Hz |
0 dBmV |
|
|
| Current System Time: Mon Apr 16 16:39:59 2018 |
Bruce
+4 more
Honored Contributor III
•
When you subscribe to Gigablast, doesn't Cox just increase your bandwidth? Most subscribers don't need a lot of upload speed, so maybe Cox didn't adjust it.
I read their Speeds and Data Plans, and there seems to be a volatile swing for upload speeds: "...between 1 Gbps or 35 Mbps based on the network architecture serving your physical address..." Jeesh.
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