Visitor

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2 Messages

Annoyed with data limit

I’m currently on a 2GIG plan in a home with consistent large file downloading going on for gaming. In recent months I’ve been exceeding my imposed data limit causing additional fees on my bill. This is annoying to see when I know Cox now offers free unlimited data for any plan. Can someone help me update my service to provide that same unlimited data courtesy without increasing the bill?

Moderator

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632 Messages

Hello, we understand some customers may have higher usage needs. Hopefully these imposed caps will not affect you. You can read more info about this at www.cox.com/datausuage.  To see if we have any offers currently available that may help with your monthly rate.  Please visit our website or contact our sales teams for assistance. 


-Dan

Visitor

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2 Messages

@DannyS​ How do I contact the sales team?

Moderator

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632 Messages

You can log in and review offers using this link https://www.cox.com/residential/special-offers/bundles.html

We can also be reached by calling 844-227-3943.  They are available Monday through Friday 8am-1am and on weekends 9am-6pm.

-Dan

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