Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I’m currently on a 2GIG plan in a home with consistent large file downloading going on for gaming. In recent months I’ve been exceeding my imposed data limit causing additional fees on my bill. This is annoying to see when I know Cox now offers free unlimited data for any plan. Can someone help me update my service to provide that same unlimited data courtesy without increasing the bill?
Discussions
•
Updated
32
1
0
Tempe Outage
Discussions
1
0
Data usage
Discussions
1
0
Issues with 3rd party TV apps
Discussions
2
0
Poor customer service
Discussions
2
0
Tempe Outage
Discussions
1
0
Data usage
Discussions
1
0
Extension
Discussions
2
0
DannyS
Moderator
•
Hello, we understand some customers may have higher usage needs. Hopefully these imposed caps will not affect you. You can read more info about this at www.cox.com/datausuage. To see if we have any offers currently available that may help with your monthly rate. Please visit our website or contact our sales teams for assistance.
-Dan
2
0