Admin no Longer Able to Make Changes Due to MyWifi

I recently setup MyWifi as I thought it was interesting and thought I would check it out. However now that I have signed up for it the local admin portal does very little as it is being "automatically managed by cox". The changes that could be done on the app/MyWIFI seem really limited.

How do I get back to being able to use my local admin to change my configuration?

So far I have hard reset the router and looked through most, if not all settings / webpages to unlink the myWIFI. I also looked through this forum to see if this has already been asked, but no luck. I'm hoping there is a simple solution I am missing but if not I'll try my luck with customer service.