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New Contributor
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A new modem at no additional cost?
I got an email today saying I could get a new modem at no additional cost. When I clicked the button I discovered that is a lie. To me $180.00 is a very definite additional cost.
JonathanJ
Former Moderator
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We like to take a closer look please email the full-service address and the primary name of the account holder to cox.Help@cox.com
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SoonerAl
Contributor II
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In my case I recently received a letter from Cox offering a free modem upgrade to replace my old SB5101U DOCSIS 2 modem which I had for seven (7) years. I received a new FREE SB6183 DOCSIS 3 modem from Cox.
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