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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Is three days a proper response time for tech to respond to an outage at my house? Go thru troubleshooting and no outage in my area. Modem powers. Boots and then goes into flashing green and stays there.
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Poor internet service
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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DorisM
Moderator
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I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community.
-Doris
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fernando1110060
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Visitor
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Yeah dude that happened to me and no I can’t get a strong enough connection and lag out during my games so best bet so you don’t get charged 75 bucks or 100 bucks for a false alarm, switch or straight up tell them to not charge you cuz it’s in their end so make sure not to get scammed ight
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