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bad77z28

Visitor

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1 Message

3 days to get a tech

Is three days a proper response time for tech to respond to an outage at my house?    Go thru troubleshooting and no outage in my area.  Modem powers.   Boots and then goes into flashing green and stays there. 

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DorisM

Moderator

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154 Messages

I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community. 


-Doris

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fernando1110060

+4 more

Visitor

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120 Messages

Yeah dude that happened to me and no I can’t get a strong enough connection and lag out during my games so best bet so you don’t get charged 75 bucks or 100 bucks for a false alarm, switch or straight up tell them to not charge you cuz it’s in their end so make sure not to get scammed ight 

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StephanieS

Moderator

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694 Messages

If you're having service issues or have any questions about your personal service, please email us at cox.help@cox.com. We are available 24/7. 
-Steff

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fernando1110060

+4 more

Visitor

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120 Messages

@StephanieS​ bruh I already helped him leave him alone 

(edited)

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