johna's profile

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You're web site is broken

I have an account on cox.com

I can log in with no problems. From there though, I can't check my profile (e.g. mailing address, other info, etc.)

I can't pay my bill, I have to do it by phone.

I can't do pretty much anything.

I am using Chrome. That is a very common Browser and should have no problems. I use the same browser on ALL my other online accounts. They all work just fine. Only cox.com does not work.

Please fix.

John 

Valued Contributor II

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2.8K Messages

Does it work with other browsers? Works fine for me with Chrome. Can you give more info on your specs?

Also you say you "can't do things, but don't explain how or why. Error message? Doesn't load? Blank screen? You could have something with the way your account is provisioned so the website works fine but it can't read your account info.