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dylanmitchell

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Your Data Usage Meter is undergoing maintenance. Please try again in 24 hours.

The Data Usage Meter has been displaying the above error message for months. How may I track my data usage and when will this tool be working again? Also, do you throttle or reduce speed when a cap is reached? Thanks.

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MichaelJ

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Hi dylanmitchell, we do not throttle or reduce speed when a data cap is reached. When was the last time the data usage meter displayed information?

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dylanmitchell

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It last worked a few monyhs ago.
MichaelJ said:
Hi dylanmitchell, we do not throttle or reduce speed when a data cap is reached. When was the last time the data usage meter displayed information?

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Allan

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Hello dylanmitchell,

Are you able to access the data usage meter with any other computer? Also, can you access it when you are away from home? 

Allan - Cox Support Forums Moderator

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dylanmitchell

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It does not work form other computers, it does not work from Chrome, it does not work from Internet Explorer, it does not work from Firefox, it even does not work on other computers on other networks. Another Cox user at another location with another ISP got the same message from his account.

Are other folks able to access it?

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Domino

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dylanmitchell said:

It does not work form other computers, it does not work from Chrome, it does not work from Internet Explorer, it does not work from Firefox, it even does not work on other computers on other networks. Another Cox user at another location with another ISP got the same message from his account.

Are other folks able to access it?

Works for me, Firefox and IE.

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