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Why does cox want to upgrade my cisco dpc3010?
i got an email from cox saying i need to upgrade my cisco dpc3010 modem to make sure i get the best speed (premier) so theyre sending me a new one so i ordered the free modem upgrade and theyre now sending me a new modem with wifi but i dont think i need the upgrade especially since my speeds are good (50-65 mbps) and i already have a router (netgear r7000).

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ChrisL
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ChrisL
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gonzalez93
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I dont think we do we opened a new account in our new house but my relatives that live next door have cox internet also, so maybe the upgrade was meant for them?
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gonzalez93
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Also what should i do with the new modem im receiving today, cox wants the modem im using now returned to them
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