Who do I call for approval to have my Arris TD2472 put into bridge mode to use my netgear r6300-ac wireless router?

@phorvath

Ideally you'll want to use the wireless in the gateway device provided if at all possible.  I'm not sure what router you have however ours features wireless-AC capability.  If you still need to use your own router you'll want to disable the wireless radio in our device and configure yours to be an access point only.

It is the Netgear r6300-AC wireless router. I just wanted to make sure there wasn't some type of approval process. I also know that a couple other carriers have settings that can only be accessed by tech support to put the modem/routers in bridge/pass through mode.

@phorvath

Our gateway devices don't support bridged mode so you'll basically want to disable the wireless in our device and disable the router functions in yours if you want to connect it.  There may be an AP mode setting in the Netgear units that reconfigures it for you to be used with another router.