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New Contributor
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What the heck, y'all?
I don't understand what is going on with my choice of channels. We have been with Cox for many years now, ever since it came to our neighborhood. At first we didn't have DIY, then we did, then we didn't, then we did. And now, we don't, again. And I'm not talking about having it for two weeks or a month during some promotional event, I'm saying, we had it for months and months, and now it's gone again? Why does this happen? I miss my DIY Network!
There are several other channels that we used to get that we no longer get, as of last week. We haven't changed our subscription, so, again, why?
Also, why is Channel 6 KOTV so frequently full of interference? Even HD KOTV is full of interference, like 6 days out of 7. KTUL is also affected but less frequently.
ReneeG
Former Moderator
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We'd like to look into this for you. Are you experiencing this issue on all TV sets in your home? Is there a receiver connected to the TV?
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PAVF
New Contributor
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We only have two TVs in the house. The one in the living room is connected to the Cox receiver/DVR. The one in the bedroom is connected to the little mini-box. The TV in the bedroom only goes up to channel 60 (it's an old TV) so we don't get all the channels on it, anyway. Also, it seems to suffer from less screen-freezing-type interference, but honestly, we don't watch it much.
As far as the interference goes, it seems limited to the local area channels (Tulsa area). Six (KOTV) is the worst, But KTUL and KOKI are also frequently affected.
Still no explanation for why I had DIY Network for months and suddenly no longer have it?
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DustinP
Moderator
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Is DIY missing on both boxes, and is it missing on the HD and SD channel on the DVR? Are you seeing a Reference Number or error message on this channel, or just a black screen? Is the static happening on the Mini Box and the DVR or just one device?
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