Where are you located? We have systems in many states and channel 27 is a different station in each. Please also specify what are you seeing on that channel? Is it a blank screen, blue screen, error message? Please provide some details on this so we may assist you.
Is this happening on all the TV's in the home? We're not seeing any issues on our end or reported from others. Have you tried to re-scan your TV for the channels?
We will need to get a tech out to resolve this issue for you. Please send us an email to cox.help@cox.com with your full address, a good contact number, and the day/time that you prefer for the appointment.
Dina
Contributor III
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Where are you located? We have systems in many states and channel 27 is a different station in each. Please also specify what are you seeing on that channel? Is it a blank screen, blue screen, error message? Please provide some details on this so we may assist you.
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RBC
New Contributor
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MichaelJ
Moderator
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RBC
New Contributor
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Dina
Contributor III
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Is this happening on all the TV's in the home? We're not seeing any issues on our end or reported from others. Have you tried to re-scan your TV for the channels?
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RBC
New Contributor
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Allan
Moderator
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Hello RBC,
We will need to get a tech out to resolve this issue for you. Please send us an email to cox.help@cox.com with your full address, a good contact number, and the day/time that you prefer for the appointment.
Thanks,
Allan - Cox Forums Support Moderator
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RBC
New Contributor
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Allan
Moderator
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@RBC
Outstanding. Please let us know if you continue to experience any issues with the service. We are here to help.
Allan - Cox Support Forums Moderator.
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