CAZ's profile

CAZ

New Contributor

 • 

2 Messages

Closed

Webmail!!!!!!!!!!!!

When are they going to get webmail straightened out?!?!?!?!?!?  I am so sick of not being able to retrieve my emails or having to try repeatedly and have it take way to long to load up, if at all.  COX YOU NEED TO GET IT TOGETHER.  I've been a prisoner to this company for  28 years of paying ridiculous prices and I am fed up.  All of the cox servers are horribly slow.  It took forever just to get the *** forums up to post this.  WHAT IS GOING ON WITH WEBMAIL?????

Discussions

 • 

Updated 

3.4K

8

0

0

C

ChrisL

Former Moderator

 • 

7.1K Messages

@CAZ

I can check somethings on our end for you.  Please email us at cox.help@cox.com with the list of email addresses you're experiencing this problem with.

0

0

L

Linnie

New Contributor

 • 

1 Message

I have called in 4 times this past 2 weeks, when i go to webmail, all the emails i do receive are in junk or deleted mailbox never in inbox.

they are not going through to my iPads or computer 

they keep making tickets to fix but it has been months this way.

Is it not compatible with apple products.

0

0

D

drogblue

New Contributor

 • 

2 Messages

I agree, my webmail is slow or just times out while trying to load. It is almost unusable many days. It does not matter what kind of connection / network I am on I get the same performance. Also, it seems like an ISP would be able to determine what location I'm in so I didn't have to choose my location every time I go to signin. That is more of a hassle, but the performance is just getting too painful. Thanks

0

0

C

ChrisL

Former Moderator

 • 

7.1K Messages

@Linnie

I'd suggest logging into your webmail and going to Settings to check a few things.  For starter, make sure your spam preference is set to tag as spam and deliver anyways if you want everything to stay in the Inbox.  Also, check Message Filters and make sure you don't have any filters or rules listed there.

0

0

C

ChrisL

Former Moderator

 • 

7.1K Messages

@drogblue

I made some change to your email account on our end.  Give it about an hour and let me now if you still have any problems.

0

0

W

What_s_up_with1

New Contributor

 • 

14 Messages

CAZ, you are not alone.  This new and improved webmail app is horrible. My next call won't be to Cox but to the FCC. 

0

0

L

lbrown1179

New Contributor

 • 

2 Messages

Agree. I depend on webmail M-F from 8 - 5. It crawls.

And the annoying ad banner at the top that nobody looks at makes the page jump, so you don't click what you target and have to what for it all to reload, then try again.

PLEASE, Cox, make webmail fast again and drop the ad banner.

0

0

D

dentkid

New Contributor

 • 

1 Message

...this worked for me on MAC running Yosemite 10.10.3

http://www.cox.com/residential/support/internet/article.cox?articleId=e7bace20-1504-11e5-6a7f-000000000000 

0

0

Recent Discussions