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Web Mail
Why do I have to keep entering my zip code or address to log in when I have a user name?
Health_Edge
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Valued Contributor III
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It should never ask for your address, either Zip code OR state and city. If its keeps asking you, its because the browser isn't saving the answer, or "cookie", in the browser. What browser are you using? If normal Internet Explorer:
To allow cookies
Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
Tap or click the Privacy tab, and under Settings, move the slider to the bottom to allow cookies, and then tap or click OK.
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smtips
New Contributor II
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Try this link to log in with, make a bookmark of it. Might have to put your zip in one more time but after that it should take you directly to the login page, been using it for a long time.
Cox Login Page
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