Peter23666's profile

Peter23666

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7 Messages

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Video On Demand

Well, here I go again. About a month ago, I was having a problem where the programs on MyPrimetime and FreeZone were'nt updating. Cox fixed it, and it worked well until this week. Now it has not updated any  programming since the 26 of September.

Any suggestions?

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Myopic1

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80 Messages

I'm having the same problem, Peter. It seems to be a technical problem on Cox's end of things since NONE of the programs have been updated for more than a week. I have reset all 3 of my tvs (that's their standard answer.......unplug, wait, then plug back in) daily. I have even called friends in different cities (I'm in Virginia Beach, VA) and they, too, have the same problem. It's starting to become a monthly occurrence. In August it was like this for 2 weeks. My family is referring to ONDEMAND as NONDEMAND!

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Dina

Contributor III

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394 Messages

Peter, 

Thank you for reporting this. We are looking into this issue and hope to have this resolved as quickly as possible. 

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