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New Contributor
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USA Network
Anyone fill me in on why my USA Network channel constantly loses or has degraded signal? If i watch any other channel I have no problems, but when I try to watch USA anytime between 8-10pm weekday I lose my signal and can't watch a single tv show without wanting to throw this service out my window.
I've contacted customer service and all I get is "we'll send a tech out to check your signal" which when they get here, nothing changes, they find no problems, and the next night I have same problems on a single channel.
All suggestions would be appreciated...including which TV provider I should switch to..
Dina
Contributor III
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Jslack,
I really want to look into this and make sure your issue is resolved. I will however need to look at your account in order to investigate this as this is not a widespread issue and seems to be localized to your home.
Please email us at coxhelp@cox.com with your account information & some details about your issue. Once received, I will get back to you as quickly as possible.
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Dave_in_San_Die
New Contributor
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I can back up some of what Dina is saying. I recently started watching Suits on USA, and I noticed several times during the broadcast, some blackouts, and intermittent audio dropouts, to the point where I lost the thread of whole conversations. When I played them back on the DVR, the dropouts were still there.
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