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Ultimate Internet speed
I know this will sound like a worn out record, but I upgraded to the Cox Ultimate Internet package from premier. Before upgrading I speed tested my connection using the tool at the Cox website. While on Premier, both wired and wireless, I was consistently getting 90-120 download and 25-30 upload. That what the Premier package offered.
I upgraded to Ultimate. Using the Cox speedtest service I'm still getting about 90-110 download and now about 35-40 upload. The upload is in the ballpark of what Ultimate offers--the download is well short of the 150 (188 Powerboost) speeds.
Cox tech support reprovisioned the new modem, Motorola SB6141, a couple of times. It is capable of speeds well in excess of 100. I reset the new Airport Extreme router, changed channels for both the 2.4 and 5ghz spectrums. Link speed is not an issue--5ghz over the router shows 135-150 depending on the room in which I am standing. Don't know if this is a factor, however, the 5ghz transmit rate on the computer at which I am running the speed test fluctuates between 162 and 216.
Cox Customer Support confirmed Ultimate package is at 150 download and 50 upload in my neighborhood. I'm at a loss as to the problems and fix(es). Any pearls of wisdom of anything that can be done on the Cox end short of a technician coming out to check connections, the modem, which is new, etc?
ChrisL
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11 years ago
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