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New Contributor
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Time to vote people!
It is time to let Cox how you feel about their customer support. If you feel you have been lied to or that the agent you contacted just wasn't very knowledgeable, or if you have been hung up on when you present a difficult problem, please post here and let them know how you feel.
Thanks
bryaninphx
+6 more
Valued Contributor
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I always find Cox customer support to be helpful, friendly and courteous, But, I always treat them with the same respect.
Are they always knowledgeable, no, but I thank them anyway, and call again. I never use Chat.
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StephanieA
Former Moderator
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Thank you for your feedback. The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Since this post isn't technical in nature, I will be locking this post.
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