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The_strain_on_d

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The strain on demand

When is Cox New Orleans going to put the up to date episodes of the strain on demand? 

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StephanieA

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The strain,

I'm showing Episode 6 is available in SD and HD folders. If you are not getting the title, I suggest unplugging the the receiver, waiting 2 minutes, and then plugging it back in. OnDemand can take up to 20 minutes to load after the picture comes back. Let me know if this helps. 

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The_strain_on_d

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I tried resetting my receiver and it did not help. Episode 106 did appear and now it is gone. However episodes 104 and 105 I have never seen on demand. I chose cox because I had comcast in Denver and it was amazing but it seems down south there are a few bugs to work out. Can you please fix this problem.

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StephanieA

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I apologize for the delayed response. Is the cable straight from the wall to the receiver or is there a splitter? If so, I suggest bypassing the splitter. If there isn't, I suggest swapping the ends of the cable, so what's in the wall put in the receiver and vice versa. Once the cable is reconnected, I suggest power cycling again.

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