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New Contributor
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Terrible speeds happening more frequently.
I have been having extremely slow internet. Sometimes if i reset my modem it starts working again other times it wont. I have attached my modem logs showing several T3 time-out errors. Any help would be great.
|
Time | Priority | Code | Message |
|---|---|---|---|
| 2016-04-18 23:09:46 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out |
| 2016-04-18 22:47:50 | 7-Information | Channel Change Complete - Enabling Bridge | |
| 2016-04-18 22:47:50 | 7-Information | C203.0 | DCC arrive new |
| 2016-04-18 22:47:48 | 3-Critical | R05.0 | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| 2016-04-18 22:47:45 | 7-Information | Starting Ranging On Channel 2 | |
| 2016-04-18 22:47:44 | 7-Information | Upstream Channel Change Requested - Disabling Bridge | |
| 2016-04-18 22:47:44 | 7-Information | C202.0 | DCC depart old |
| 2016-04-18 22:46:18 | 7-Information | Channel Change Complete - Enabling Bridge | |
| 2016-04-18 22:46:18 | 7-Information | C203.0 | DCC arrive new |
| 2016-04-18 22:46:13 | 7-Information | Starting Ranging On Channel 3 | |
| 2016-04-18 22:46:13 | 7-Information | Upstream Channel Change Requested - Disabling Bridge | |
| 2016-04-18 22:46:13 | 7-Information | C202.0 | DCC depart old |
| 2016-04-18 22:41:01 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out |
| 2016-04-18 21:40:21 | 7-Information | INITIALIZATION COMPLETE - MODEM IS OPERATIONAL | |
| 2016-04-18 21:40:21 | 7-Information | B401.0 | Authorized |
| 2016-04-18 21:39:25 | 7-Information | SNMP: Working in SNMP V1/2c Only NmAccess mode | |
| 2016-04-18 21:39:23 | 6-Notice | I401.0 | TLV-11 - unrecognized OID |
| 2016-04-18 21:39:23 | 7-Information | SEC: Co-Signer CVC from configuration file was verified | |
| 2016-04-18 21:39:22 | 7-Information | REGISTRATION COMPLETE - Waiting for Operational status | |
| 2016-04-18 21:39:21 | 5-Warning | B301.2 | Auth Reject - No Information |
Event Log has reached maximum size. Older log entries are lost.
Tecknowhelp
Valued Contributor II
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What are your signal levels? Should find them on the Connect tab. My guess is a high upstream.
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register1987
New Contributor
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Tecknowhelp
Valued Contributor II
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What model modem do you have? Looks Motorola/Arris by logs. There should be a tab that gives more data about your different downstream and upstream channels. I assume this is a D3 modem?
The main issue is your downstream Signal to Noise Ratio(SNR) is low. Should be above 35 dB. 36 is ideal. I am surprised it is online at all at 26. Also, judging by the still normal power level(S), either there is noise(N) being amplified bad a bad amp, or there is local (in house) interference. Can you describe how the cable gets from the street to the modem? Above/under ground? Splitters? Amps?
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