goaliebob99's profile

New Contributor

 • 

5 Messages

Closed

Stop getting *** by Cox!

Oh Cox, your worse than Comcast and you have just been dumped. You know that your bad when I am duping you for DSL. Subpar service and missed appointments.. CSR's who act like they dont want my cash and offer no resolutions for screw ups. I just told them to cancel my service effective two weeks from now, what do they do. They do it now.  What Kicked it off was a missed appointment once again, and then the dispatch office refused to get a tech out in a reasonable time.   My appointment window was between 3-5pm.  The tech was given the work order at 530pm when they finally called after no communication all day.   They wanted to send a tech out at 7pm which is absolutely ludicrous.  CSR's didnt care and offered no resolution and cut my service off!   An upgrade that turns into a disconnect, only COX can screw that one up!  Absolutely livid by how bad I have been treated.   Don't let COX screw you... Get DirecTV for TV and Centrylink for internet.  There speeds maybe slower, but you get better service!

Former Moderator

 • 

606 Messages

Hi again, Robert. As we said on Facebook and as it says in the forum guidelines, if you'd like to discuss this account-specific issue please email us at coxhelp@cox.com.

Closing this thread now. Thanks!

New Contributor

 • 

5 Messages

I see that you closed the thread and didnt give me any time to respond.... If you would check your email you would see that I did, and if  you would check the thread on Facebook you would see where I replied.. Email sent...