VAbeachResiJA's profile

VAbeachResiJA

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STILL HAVING PROBLEMS WITH MY INTERNET AFTER 6 MONTHS OF NO ONE REALLY FIXING IT!!! HELP???

THESE ARE MY LEVELS.....THEY GIVE ME FLUCTUATING UPLOAD AND DOWNLOAD SPEEDS. I HAVE THE ULTIMATE PACKAGE, AND YET HAVE FAILED TO SEE THE ULTIMATE SPEEDS!..... BELOW IS THE LEVELS AND MY EVENT LOG!

Procedure Status Comment
Acquire Downstream Channel 939000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK ^1/5D1F5F68/132003
Security Enable BPI+
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR
1 Locked QAM256 94 939000000 Hz 10.1 dBmV 38.3 dB
2 Locked QAM256 93 933000000 Hz 9.7 dBmV 38.6 dB
3 Locked QAM256 95 945000000 Hz 10.3 dBmV 38.2 dB
4 Locked QAM256 96 951000000 Hz 10.4 dBmV 38.6 dB
5 Locked QAM256 89 909000000 Hz 9.1 dBmV 37.9 dB
6 Locked QAM256 90 915000000 Hz 9.1 dBmV 38.2 dB
7 Locked QAM256 91 921000000 Hz 9.3 dBmV 38.1 dB
8 Locked QAM256 92 927000000 Hz 9.0 dBmV 37.5 dB
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 4 5120 Ksym/sec 35102000 Hz 41.5 dBmV
2 Locked TDMA and ATDMA 1 2560 Ksym/sec 20202000 Hz 41.8 dBmV
3 Locked TDMA and ATDMA 2 2560 Ksym/sec 23402000 Hz 41.8 dBmV
4 Locked ATDMA 3 5120 Ksym/sec 28202000 Hz 41.8 dBmV

AND HERE IS MY EVENT LOG

 
Time Priority Description
2015-12-16, 02:35:00.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 02:34:18.0 Notice (6) TLV-11 - unrecognized OID;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 02:34:18.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 02:21:18.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 02:20:36.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 02:19:26.0 Critical (3) Resetting the cable modem due to docsDevResetNow
2015-12-16, 02:19:17.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 02:19:00.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 01:29:20.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 01:28:38.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-16, 01:16:24.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-15, 17:28:11.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-15, 03:44:10.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-14, 13:46:42.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-13, 17:35:00.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-13, 17:34:17.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-13, 16:48:05.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-13, 14:37:02.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-12, 22:43:11.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-12, 12:51:40.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-12, 08:10:20.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-12, 08:10:20.0 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-12, 08:10:20.0 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-12, 02:07:32.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-11, 09:20:53.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-10, 17:28:06.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-10, 13:15:53.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
2015-12-09, 23:43:36.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 4 (Side-Band Channel:N/A) - Reason:INIT
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 48 (Side-Band Channel:N/A) - Reason:INIT

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Tecknowhelp

Valued Contributor II

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2.8K Messages

132003 seems to be the correct config. Your down stream signal levels are a little high. How does the cable get from the street to the modem? Looks like a signal amp that may be on it's way out.

Also, what model gateway do you have? The logs also show some wireless interference. 

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ChrisL

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@VAbeachResiJA

To follow up, I'd also suggest trying to test with a wired connection to see if you can get your speeds that way.  Wireless G/N isn't really well suited for achieving Ultimate Tier speeds.

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