Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Stages of "Going All Digital." What dates do my "analog" cable TV stations get cut off in San Diego?
I've received my letter and my minibox and CableCards. Thanks to this transition (BIG sarcastic quotes on "Thanks") I've upgraded my Tivos to CableCard units. However, I'm running some of my old gear in tandem just in case there are any problems.
I remember talking with one Cox rep and she mentioned February 9th as a cutoff date for AMC, Animal Planet and some others. Then a March date further cuts off more channels and finally sometime in April, the change will be complete and everything will be encrypted.
Is there some web link I'm unaware of that has these dates? I'd like to know when the end is official and how it will come.
MichaelJ
Moderator
•
0
0
dab0neman
New Contributor
•
That link doesn't answer my question really. So, it will be in the mail or in my statement after the fact if the February deadline is to be believed. Why is there such a dearth of online information?
It would be nice to see some information out in the open and easily accessible.
0
0
Accepted Solution
MichaelJ
Moderator
•
I hope this helps.
0
0
Jerry
+3 more
Contributor II
•
Because Cox themselves don't know for sure. "All dates subject to change" is an understatement. Kind of like "Actual speeds may vary" and "Additional fees may apply".
This conversion has been a massive undertaking. Getting all the separate issues and disparate parts aligned and in the necessary sequence probably proved to be more problematic than the suits and the bean counters realized.
Add to that the apparent fact that tech, sales, promotions, support, service, and costumer relations barely acknowledge that they work for the same company and rarely pass along or even restrict access to vital information about what they're doing to and from one another.
0
0