Boilermaker72's profile

Boilermaker72

New Contributor II

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8 Messages

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Speedtest

Hi 

My speedtest has shown degraded performance. I use to have over 10 Mbps download and over 5 Mbps upload. My speedtest data over the last few days is 3.4 Mbps up and 6.45 Mbps down. How can I get this improved

Steve

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grymwulf

Contributor II

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319 Messages

Try using https://myaccount.cox.net/internettools/speedcheck/speedcheck.cox?campcode=resaccount_tools_speed-ck if you weren't already.

Also, make sure you test wired versus wireless.

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Jking

New Contributor

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2 Messages

I am also having a similar issue, I have the 50mbps and am only getting 10-12.  It is irritating.  They have a speed test on their website at https://myaccount.cox.net/internettools/speedcheck/speedcheck.cox  Even at 34mbps you shouldn't have any issues with video buffering.  My latency with video games has been high of late as well.  Seams to be an issue with their whole network.

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EdwardH

Valued Contributor

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755 Messages

Boilermaker72, The general signal levels appear to be fine though nothing is showing bonding currently for the downstream signals but that should keep he connection around 20-30 Mbps on average. Are you testing the speeds wired or wirelessly getting those results? Also are you aware of any splitters between the modem and the wall outlet there?
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Accepted Solution

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Boilermaker72

New Contributor II

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8 Messages

It was a wireless test.. So I connected to an ethernet switch in my household and I got over 50 Mbps down - Probalme solved. Thanks for the help

Steve

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