bccb's profile

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SPEED

I have been a cox internet user for a few years now. I recently moved to a new apartment and I have noticed that my internet speed is not where it used to be. I am paying for the preferred internet service with 50mbps download speeds. I have ran a few speed tests and the highest I have gotten has been in the twenties. Can anyone tell me why this is and how I can obtain faster download speeds?

Thank you

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At this time Preferred Tier in your area is still a 25/5 service.  Upgrades are scheduled to take place soon however you'll need a DOCSIS 3.0 modem to take advantage of those.