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Speed of internet in RI

I have the premier package, which is advertised as 100 download, yet I can't get past 63 on a wired computer.  The wireless is just beyond useful some days.  I'm not sure why I am paying all of this money, when I am constantly losing the connection or it is so slow, that I can't even get a movie to stream.  Anyone have any thoughts!

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Hello,

Was that result obtained wired to the modem or router?

Valued Contributor II

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2.8K Messages

Sorry Nicole, this is a new game customers are playing. They give as little info as possible and then you have 3 guesses to see what the problem is. Don't you know thats what the ESP program is for?

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