DAW's profile

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Spam and Phishing

When will Cox support a "white list" similar to that I enjoyed with EarthLink in San Diego?. EarthLink allows you to reply to unknown email addresses with a nice message saying you don't recognize the address. You are then notified that that address sent a message and you can respond and also add them to your accept list. Wonderful feature. In San Diego I had the option to use EarthLink directly on my other cable service. Cox doesn't offer alternative companies. In San Diego I had the option of using the company URL, saan.rr.com, and RoadRunner. It would be a real win to use the EarthLink type software. Surely this high-priced Cox service can supply that option to us. They won't even respond to queries about such a service. "NOT AVAILABLE"

Valued Contributor II

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2.8K Messages

"Cox doesn't offer alternative companies. "

What do you mean by "companies"? Are you just trying to use Earthlink email? As long as they have POP/SMTP access, it will work. See support article here. Or you can access it via the web here. Besides SMTP, your ISP has nothing to do with your email. Cox just happens to offer a email service with their internet.

Moderator

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1.1K Messages

Hi DAW,

These are features that aren't available with Cox email at this time, however, we are always accepting feedback about features our customers are looking for.

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