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New Contributor
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slow speed
Why is the webmail west server so slow? I have to wait 15+ seconds to delete a simple e-mail message.
MichaelJ
Moderator
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Mjohn
New Contributor
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Yes, I seem able to open any secure sites fairly quickly. I am also able to delete e-mail messages quickly at 2AM. Could be a volume issue for the e-mail server. I'll bet Cisco has a solution... And probably Century Link...
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DerrickW
Valued Contributor
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Does this seem to happen with multiple browsers as well? Have you cleared the cache recentl for the web browser that you are using? -Derrick
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Rw92688
New Contributor
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This has been an on going issue for quite some time now. Not sure why the answer to everything is directed at personal computers. We have all done the same thing...cleared the Cache, Cookies and so on. The issue is with Cox. How about find a solution and fix it? People are more than frustrated with Cox in general. Want to keep customers? Fix the problem.
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DerrickW
Valued Contributor
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Those are probing questions to make sure the issue is not specific to the equipment that you are using. We can look into your issue specifically, we'll need to gather some information to begin troubleshooting. Please send an email to cox.help@cox.com with the name and address listed on the account.
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