Mashakuna's profile

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slow internet

I was wondering if there has been an equipment issue in North Topeka this week? I've been getting the new doubled internet speed for a while now, approx. 50 mbps, but suddenly this week it's dropped back down below 20. I just checked speed a minute ago and got 17.28.  I've tried resetting the modem and the router both with same results.

Thanks, Bob

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When I looked from this end the signal levels being reported by the modem are pretty bad.  I'd suggest reseathing the coax cable as well as removing any extra splitters and checking for loose fittings.  Should all of that fail it may be time for a technician to come take a closer look.