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New Contributor
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Slow internet speed
Hello,
I am currently paying for up to 150mbps download speed, yet every time I have checked speedtest I am only getting 20-25mbps. This has been the case for months. I am testing it directly from ethernet out of the modem. Why am I receiving such low speeds?
cpljp
Contributor
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What kind of modem do you have? Can you post your signal levels form 192.168.100.1?
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John23
New Contributor
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I want to correct that I am actually going through the router, for some reason I was thinking I wasn't. But it is via ethernet and not wifi. The router is a WRT400N and the Modem is Netgear CM500.
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cpljp
Contributor
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Bypass the router just to be on the safe side and hardwire straight into the modem and test
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JonathanJ
Former Moderator
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Let us know if you're still having the same issue once you bypass the router also reboot modem once you've bypass router prior to running speed-test.
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