Slow download speeds

Could you start by posting some technical info? Here's some ideas to get you started:

• make and model of cable modem
• make and model of router
• cox speed tier
• signal levels from »192.168.100.1 or whatever your modem config access IP is
• speed test results
• are you connected wired or wireless?
• have you tested speeds bypassing router if you have one?
• are other services such as phone or tv affected?

Hi Jeff,

Welcome to the Cox Forums! We're happy to take a closer look at what might be affecting your internet speed. If you can provide some of the technical info suggested by Chris_c21, it will be easier for us to assist you.