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Service At new Address during renovation
I have been a Cox customer for 6.5 years. I am renovating my home which I have temporarily moved out of. I asked Cox if they could bury their cables and phone lines and run the wires through the house during the renovation while the yard is dug up and the walls are all open. Cox answer was that they want to wait until I transfer my service back to the home I am renovating. This means they want to wait until the lawn is sodded and dig it up. They want to wait until the sheet rock is put up and painted and then put a bunch of holes in my new walls and run their cables across my floors and down my walls instead of hiding them between the studs. The customers service person was very understanding, but says this is the way Cox handles this situation. I wonder if Verizon is more customer oriented? Or at least has more common sense?
Health_Edge
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Valued Contributor III
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Yes, Cox doesn't wallfish in most markets. Not sure if this is because of insurance reasons, or union reasons, or something else, but it's been that way for a while. Seems Verizon is similar. Could you get your construction company or a electrician to lay/install the cabling, and then Cox could come after and just install the cable connectors on the ends and do the outside work. This might even be cheaper since your construction crew will already be on site. Just make sure they use Quad shield RG6.
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SoonerAl
Contributor II
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As part of the interior renovation I suggest getting a licensed electrician or a local alarm company or audio/video contractor to run RG6 in the walls before the dry wall goes up from a central wiring cabinet. Cox will then run a single home run cable from their outside equipment to the wiring cabinet.
As far as the outside cane it's only a narrow slit trench. The grass will for back in a few weeks. Not a big deal IMHO...
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ChrisL
Former Moderator
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As the others have suggested already this is not something we would be able to handle. You may wish to contact an electrician or perhaps a home theater shop if you have such things in your locations to evaluate your site and discuss options that would fit your needs. On our end we would connect services and if it's necessary bury the drop line afterwards. In many cases the line can be buried without digging depending on what you have going on at your location.
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