Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
I have been a Cox customer for 6.5 years. I am renovating my home which I have temporarily moved out of. I asked Cox if they could bury their cables and phone lines and run the wires through the house during the renovation while the yard is dug up and the walls are all open. Cox answer was that they want to wait until I transfer my service back to the home I am renovating. This means they want to wait until the lawn is sodded and dig it up. They want to wait until the sheet rock is put up and painted and then put a bunch of holes in my new walls and run their cables across my floors and down my walls instead of hiding them between the studs. The customers service person was very understanding, but says this is the way Cox handles this situation. I wonder if Verizon is more customer oriented? Or at least has more common sense?
Discussions
•
Updated
3.3K
3
0
0
Discount for no service after the storm
Discussions
1
0
Poor internet service
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
Discount for no service after the storm
Discussions
1
0
Payment
Discussions
1
0