Esther_S's profile

Esther_S

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I'm a seasonal subscriber and have spent big bucks on Cox services for those months that I am in Arizona in the winter. I called to ask about having ONLY access to the internet for a couple of weeks since I'll be down there next week for a short visit. I was told that this is not possible - I had to turn on all services. I DO NOT NEED all services for those 2 weeks I'm there. I'm willing to pay for a month of internet access if I have to but not telephone or TV. So, why can't I have JUST the internet?

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Ester S, 

I can confirm that this is our policy, however the purpose of the Cox Support Forum is to allow customers to discuss technical topics related to residential Cox services with other customers. I

f you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at   @CoxHelp, visit us on Facebook, or atcox.help@cox.com.

Due to the nature of your post the thread will be locked. Please email me with your account information and your inquiry if you'd like to discuss this further. 

Thanks!

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