New Contributor
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2 Messages
Requesting Arris SB6183 Firmware Check
Hello,
I'm requesting that a Tier II technician take a look at my Arris SB6183 modem to ensure the latest available firmware has been installed on the device. Currently I have the 150Mbps package and I seem to only top out at 50Mbps consistently. Thank you.
Jeremy_Kitching
New Contributor
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2 Messages
I can see that my cable modem firmware is set to D30CM-OSPREY-1.5.2.5-GA-00-NOSH. Is this the latest version for Cox?
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JonathanJ
Former Moderator
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1.9K Messages
We can look into that for you please email full address and primary name on account to cox.help@cox.com.
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