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New Contributor
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reception
It seems that more too often the tv is interrupted with signal loss. I also have another residence that I have with Dish network and never experience this kind of loss. You would think with the kind of money I pay you this would not happen. Really considering of switching even after all the years I've been a customer of yours. But the interruptions a frustrating.
johnniered
New Contributor
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JonathanJ
Former Moderator
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There are many things the may be causing the signal loss. Have you check the coax cable and make sure all ends are hand tight? If there's a splitter bypassing it. Could be coming from a bad coax cable or drop just to name a few. Please email full address and primary name on the account so we can check signal levels from this end cox.help@cox.com.
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