Recent cable and internet outage sb6161 and contour service

Question

Just had cable and internet go out yesterday twice, then overnight it was dead. This Morning is back up. Weird thing is that tv was pixelated too and warning screen kept saying call Cox technical with code 3.1.1.1 and 3.1.1.2.  Speeds are back up to normal and cable is working.

MichaelJ · Accepted Answer

Hi Frankie, I am happy to hear that your services are back. When you run into issues that affect your services, feel free to call it in to our toll free tech support line (24/7): 1-888-269-9693. Or reach out to us via Facebook or Twitter @COXHELP

Frankie_Luis · Answer

Thanks , will do.

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Recent cable and internet outage sb6161 and contour service

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