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Cox on demand is severely broken. Mine hasn't worked properly in 6 months. Multiple calls. Multiple recommendations to unplug, reset, and to wait a few hours. I have had techs come out and they admit they don't know why. One older tech told me it was a strength of signal issue. I can't wait till we have better options, I will leave cox immediately. I'm sure some tech will post a recommendation on here for me to unplug for 30 seconds but those shallow solutions aren't useful.
For clarity, I get the red "check back periodically for exciting blah blah blah" message when I access on demand menu.
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Official Solution
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Valued Contributor III
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" I'm sure some tech will post a recommendation on here for me to unplug for 30 seconds but those shallow solutions aren't useful. "
What kind of answer were you looking for? Why post just a complaint? We are users just like you...why would we care? I mean Im happy to help, but don't come here if your not looking to troubleshoot a problem.
When the error occurs, press Cable and Fast forward. What error message does it give?
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