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rain drop, normal signals?
I recently began having connection issues after a slight rain and power outage. The electricity went out for less than 5 seconds then returned with everything working normally. About 20 minutes later the modem went offline and has been since 11:00pm last night. Friends in my city of the same ISP are having no issues with connectivity.
Netgear CG3000Dv2 cable modem/router
-N450-
I reset the modem with no luck and even factory reset with the same issue occurring.
The modem shows a solid green power light, a flashing blue upstream, infrequent blue blinking on the downstream and a solid green on the internet light.
| Mon Dec 05 13:24:23 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:23:39 2016 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:23:38 2016 | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:23:35 2016 | Notice (6) | Honoring MDD; IP provisioning mode = IPv4 |
| Mon Dec 05 13:23:23 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:22:10 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:21:26 2016 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:21:26 2016 | Warning (5) | MDD message timeout;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:10:18 2016 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Mon Dec 05 13:09:35 2016 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.1;CM-VER=3.0; |
| Time Not Established | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=a4:2b:8c:2d:2f:90;CMTS-MAC=70:ca:9b:a7:97:a1;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv4 |
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| Current System Time:Mon Dec 05 13:57:22 2016 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Any help on this would be great! As a last resort I could call a tech over but I've had these issues before in a previous area and would like to know why.
Other than this, the internet has performed as advertised with no disconnects or slowdowns at all.
Thank you
ChrisL
Former Moderator
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There's actually an issue with your account that needs to be discussed further. Please email us at cox.help@cox.com for further assistance.
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