RikkiLou's profile

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problem with e-mail

I download The free windows 10 off the internet.  Since then, when I go to my home page--which is the cox e-mail sign in AFTER you have filled in the blanks and click my mouse, it goes briefly to the inbox, as it should, but that screen is only up a very few seconds then up pops a screen that says    COX please stand by then it stays there, period!  What do I do?  I have noticed gthat the place Cox, is trying to copnnect me to is a new location--and it just isn't working!  Please help me.

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HI RikkiLou,

Are you using Internet Explorer for your web browser?  Have you cleared the cache (temporary internet files, history, cookies) for Internet Explorer.  I would like you to also test a different browser (i.e. Google Chrome, Firefox, etc.) to see if you experience the same problems.  

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