Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Price increase again?
Did anyone else see a $30 increase in there June cox bill? I have not added or changed anything but for some reason my new bill is $30 more than normal! Wtf!!
jcnokc
New Contributor
•
Does the bill give deails as to where the increase happened comparing it to the last bell ?
0
0
MsLady
New Contributor
•
My bill goes up every month lol! Why, I don't know!!
0
0
James
New Contributor
•
Don't complain, mine went up $55.
0
0
Ricky
New Contributor
•
Is my bill going down any time soon or is it keep going up? I haven't change anything at all, and keep losing channels also. Is cox going to add back in the channels they have taking out what I'm paying for?
0
0
Pat_Smith
New Contributor
•
You need to OPT OUT of the Cox "mandatory" arbitration instead of just complaining. You have 30 days from your bill[details on last page-3rd paragraph] explaining how--but simple --go to ArbitrationOptOut@cox.com---follow directions. may not do good right NOW but maybe later. Gives YOU, the cust. the right to either arb or elsewhere, but at least Cox does not TELL you where to go for a dispute. Also complain to BBB and local city info guy where you live.
0
0
belindaf
New Contributor
•
my bill has gone up 3 times in 1 year without notice and without changing services. i think it's time to change providers.
0
0
ChrisL
Former Moderator
•
Many cusotmers sign up under a promotional discount rate for a set term and then forget about this when the term expires. I recommend speaking with your local billing support representatives to see if this has happened and if so determine if you qualify for any currently available campaigns or discounts.
0
0
sleeps
New Contributor
•
I have been with cox for years so I am not on a promotional rate nor have ever. Bill just goes up and up and up for no reason, and at the same time the quality seems to be getting worse. The sound is in and out, and shows will randomly freeze up for no reason. Very annoying! I get mail from Dish all the time and I am seriously considering switching over to them.
0
0