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bryaninphx
+6 more
Valued Contributor
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914 Messages
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Please ADD an automated Online CableCARD Activation and Pair/Re-Pair portal to the Cox Support site. (Tuning Adapters too)
Many other providers already have this and their customers swear by it, rather than jumping through hoops with the telephone support CSRs.
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Health_Edge
+5 more
Valued Contributor III
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I agree, this would be useful. They could probably use the same system they use to send reset signals to boxes that was mentioned in the other thread. I think it would only be able to do a re-pairing of current pairing data, and not the configuration of new pairing data. That would require some way to input data into Cox system from the website, and not just use it to send signals.
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ChrisL
Former Moderator
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wees41
+5 more
Contributor II
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since you need a cox user name and password all functions of cable card pairing should work via online since the cards are scanned into the system under your main account number already.
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