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When I hung up on my last call, phone refused to disconnect. Line is 'in use', number of last call still displayed. Cannot get Cox to do a remote reset. Any ideas? Is phone just broken?
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yak
+6 more
Contributor III
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What happens if you pull the phone line out of the wall? That should reset everything. Borrow your neighbors phone for 2 minutes and have several people call you. Then you will know if it is a Cox problem or time to buy a new phone.
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ReneeG
Former Moderator
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There is a modem connected for your phone service. Have you tried disconnecting the phone cord from the modem for 30 secs to see if that helps?
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