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Dave81

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Partial Month Payment

I started my cox communication Internet service on 30th June and was activated on 9:00 pm on 30th June. While looking at my bill, I see full month charges from June 1-June 30 as Partial Month Charges. I read it was prorated charges and surprised to see full month charges.

Can someone confirm on the concept of Partial Month charges if they had to charge full month charges ?

Rgds

Dave

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ReneeG

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Hi Dave81,

We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.

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