New Contributor
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1 Message
Partial Month Payment
I started my cox communication Internet service on 30th June and was activated on 9:00 pm on 30th June. While looking at my bill, I see full month charges from June 1-June 30 as Partial Month Charges. I read it was prorated charges and surprised to see full month charges.
Can someone confirm on the concept of Partial Month charges if they had to charge full month charges ?
Rgds
Dave
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ReneeG
Former Moderator
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980 Messages
We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.
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