Online Backup locking files

Occasionally I get an "Access is denied" error when trying to browse or delete a folder or file.  Turns out that OnlineBackupSyncNShare.exe has it locked.  This includes files that I have NOT selected for backups.  Using Unlocker I can release the lock and delete the folder/file.  This is on WXP Pro SP3.

Can we please have FTP or some other access to our online storage other than drag-n-drop or COX Online Backup?  I can't even get the backup utility to backup My Documents reliably.  Some days it backs up changed files, and some days it skips some or all of the changed files.

Just venting, I guess, but I really would appreciate some way to programmatically access Online Storage so we could copy/backup to it from the command line!