scw15108's profile

New Contributor

 • 

5 Messages

Closed

One minute recordings

I have also experienced the problem of recording a program and ending up with a one minute recording.

This has happened several times on different channels. The 6 channel DVR is only 2 weeks old. Is this problem being worked on?

Former Moderator

 • 

7.1K Messages

That is an issue we have been made aware of and a fix will be coming.  I apologize for any inconvenience this has caused.

Former Moderator

 • 

1.9K Messages

Hi scw15108,

This issue should have been resolved with an update we did recently. If you are still having a problem with the 1 minute recording, please let me know. I want you to enjoy your service.