RSJ's profile

New Contributor

 • 

1 Message

Closed

On Screen Caller ID

My on screen caller ID is not working. I tried the power down procedure and it still does not work.

Contributor III

 • 

394 Messages

RSJ,

I'm sorry to hear you are having issues with your TV Caller ID.

Unfortunately a simple reboot of the box will not normally restore this service. This is an issue which requires troubleshooting and to do so we must refer to your account details.

Please email us at coxhelp@cox.com and include your complete address (including city/state & unit # if this is applicable) along with your Cox PIN which is located on your bill.