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New Contributor
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Not getting the same channels on our different cable boxes
We have a total of 4 HD receiver/boxes, one is the new style Contour box, and the rest are the old Scientific Atlantic boxes, one of which is our DVR. I noticed last night that I have access to additional HBO HD channels on the Contour box which are not available on the other boxes. We pay for HBO, so why would we not have the same HD channels available on all the HD receivers? This doesn't seem right. Anyone else having this issue?
Tecknowhelp
Valued Contributor II
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Which extra HBO channels. Like HBO Sig HD? HBO Family HD? If so, those are only available on Contour receivers. Some of this is because they are the ones with 1Ghz tuners. See note on bottom of Channel Lineup:
" △ Contour HD Channels, if included with your service level, require rental of a Contour receiver or Cox-provided CableCARDTM together with a certified compatible CableCard retail device capable of tuning those channels. "
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kimiknits
New Contributor
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thanks for the answer, I figured it was the box. bummer. oh well, guess I can exchange all the boxes out for the new Contour's when I get a chance. ;)
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